Frequently Asked Questions
Q: How can we do if there are problems for the products?
A: Our engineers will analyse the problems for you and find the best solution. If problems happened within the guaranteed time, we can replace the components for you free of charge.
Q: Is OEM or ODM service available?
A: We can do OEM and ODM products for you. You can choose any color you want and design your own brand label; we can stick or stamp your logo on the products.
Q: What is the delivery time for your products?
A: Once we promise the delivery time, we will try our best to fulfill it. Special procedures such as emergency inventory will be used to maintain your uninterrupted supply.
Q: Is there any guarantee for your products?
A: Most of our products have a one-year guarantee for the main parts.
Q: How do you control your product quality?
A: Quality is the most important part of our manufacturing process. All products undergo a strict quality control system, including raw material inspection, component testing, semi-finished product inspection, and final performance tests before delivery.
Q: How is the maneuverability of the lift?
A: The operation only needs one person to complete. It is flexible to move, easy to operate, and labor-saving, making aerial work more convenient and fast.
Benefits Machinery
